Terms of Service
Official User Agreement • Governing Platform Usage
RoleFlow (roleflow.site) is an independent, third-party software-as-a-service (SaaS) platform built for community staff recruitment and workflow automation. RoleFlow is NOT affiliated with, endorsed by, authorized by, or sponsored by Discord Inc. or Roblox Corporation.
1Acceptance of Terms
By accessing, browsing, registering for, or using the RoleFlow web portal (roleflow.site), official Discord bot applications, APIs, or related services (collectively, the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not accept these Terms in full, you must discontinue all use of the Service immediately.
2Eligibility & Account Security
To use RoleFlow, you must be at least 13 years old (or the minimum legal age required in your jurisdiction to consent to online services, including Discord and Roblox Terms of Service). Authentication is conducted via official Discord OAuth2. You are solely responsible for all actions taken through your authenticated credentials.
- You agree to supply truthful, accurate, and current information when linking profiles or submitting applications.
- You may not share or transfer your session credentials or facilitate unauthorized access to private community dashboards.
- If you discover any unauthorized use of your account or potential security vulnerability, you must notify us immediately at support@roleflow.site.
3Community Owners & Administrator Responsibilities
Users who create, initialize, or administer communities on RoleFlow ("Community Owners") agree to the following obligations:
You must hold authorized server ownership or administrator authority in the associated Discord guild and Roblox groups.
You may never request passwords, personal government IDs, physical home addresses, or financial details on custom forms.
Tokens provided for custom white-label bots must be legitimate and adhere strictly to the Discord Developer Terms of Service.
You agree not to use automated systems or review queues to harass, discriminate against, or defraud applicants.
4Candidate Applications & Submissions
When submitting candidate forms to a community via RoleFlow:
- You grant the target community's verified reviewers a non-exclusive license to review and evaluate your submitted answers and linked portfolios.
- RoleFlow serves exclusively as the software pipeline; hiring, promotion, and acceptance decisions rest solely with each respective community.
- Plagiarized answers, stolen development assets, or spam submissions may result in global platform blacklisting.
510-Minute Support Mode & Diagnostic Authorization
RoleFlow features a 10-Minute Support Mode enabling members to generate a temporary single-use code (RF-XXXX-XXXX). By generating and providing this code to RoFlow verified support staff:
- You explicitly grant designated staff temporary, read-write diagnostic delegation to inspect configuration glitches on your behalf.
- Support codes automatically expire after exactly ten (10) minutes or may be revoked immediately by you at any time.
- RoleFlow staff will never request passwords, private cryptographic keys, or payment credentials.
6Suspension, Termination & Global Blacklisting
Platform administrators reserve the unilateral right to suspend, pause, or permanently delete communities, and globally blacklist user accounts that violate our policies, engage in deceptive behavior, or compromise platform integrity.
7Limitation of Liability & Warranty Disclaimer
The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind. To the maximum extent permitted by applicable law, RoleFlow and its operators disclaim all liability for indirect, incidental, or consequential damages arising from service downtime, data loss, or disputes between communities and applicants.
Questions regarding these Terms should be sent to our official support team.